
Hali Clarke
Customer Success Agent
About me
I began working at Intouch in October 2023. Since then, I have enjoyed working alongside a small but extremely hard working team. As Customer Success, I work closely with my colleagues to deliver great customer service by answering queries and solving problems. My day to day duties include supporting clients with enquiries/issues and configuring hardware.
I love the problem solving and challenging aspects of this job which push me out of my comfort zone. Everyday, I look forward to developing my customer service and IT skills as well as learning new things. Prior to working at Intouch, I earned A Levels in Psychology, English Language and IT. Alongside studying, I have worked in customer experience for over three and a half years.
Outside of work, I enjoy staying active by going to the gym. My hobbies include baking, cross stitch, pottery painting, reading, and playing games on my PC. I’m also currently renovating my first home with the help of my family, which has been a rewarding challenge.
